caprio.lucaa@gmail.com
Created by Denovo Agency
from the Noun Project
+44 79693 93770
Created by Denovo Agency
from the Noun Project
Luca Caprio
Lead Product Designer
Product designer for mobile banking, fraud and payments. I design it, then prototype it in code, and I care about empathy, originality and quality in product teams. Eight years at Santander UK across design, product ownership and engineering.
8
Years experience
10+
Feature launches
3.9M+
Users served
£3M+
Fraud prevented
Featured Work
Fraud Hub
Lead designer of Santander’s Fraud Education and Awareness Hub, a strategic initiative combining behavioural science and two-minute courses inside the mobile app.
Created by Denovo Agency
from the Noun Project
125,000
Active users
Created by Denovo Agency
from the Noun Project
£1M +
Fraud savings
from the Noun Project
3.8 / 5
Average CSAT
Created by Denovo Agency
from the Noun Project
Monthly
Releases
Payment Limits
Lead design of the control feature enabling users to place limits on the funds leaving their account, reducing total fraud loss values.
Created by Denovo Agency
from the Noun Project
3.8M
Active users
Created by Denovo Agency
from the Noun Project
£2M +
Fraud savings
from the Noun Project
+80%
Usability score
Created by Denovo Agency
from the Noun Project
4 week
Discovery
Walkthrough on request
Banking for Teens
Leading the design of a new banking app for under-18s at Santander, 2025 to present. An experience that meets teens where they are today and rethinks banking beyond the status quo. Confidential until launch: email me for a walkthrough of the process and selected screens.
Created by Denovo Agency
from the Noun Project
Global
Target base
Created by Denovo Agency
from the Noun Project
Millions
Anticipated Value
from the Noun Project
Very positive
Early Sentiment
Created by Denovo Agency
from the Noun Project
6 Month
Discovery
© Luca Caprio
All Rights Reserved 2026.
